Delete your Cape Clash account
This deletes your online account — your sign-in, cloud save and everything tied to it on our server. It never touches the copy of the game (or your progress) saved on your own phone.
Option 1: Delete it in the app
- Open Cape Clash and go to SETTINGS.
- Tap ONLINE.
- Find the Online account row and tap DELETE.
- On the card that appears, tap DELETE MY ONLINE ACCOUNT to confirm.
That's it — your account is deleted right away. Your game on this phone is not touched; it keeps everything, and you can carry on playing offline.
Option 2: Can't open the game? Request deletion by email
Email lojgamez@gmail.com from the same email address you signed in with, with the subject:
Delete my Cape Clash account
We'll confirm the request and delete your account within 30 days.
Playing as a guest? A guest account has no email address for us to match, so use Option 1 in the app. A guest account that hasn't been used for 90 days and has no friends, no headquarters and no running premium is deleted by itself.
What gets deleted
- Your sign-in and email address
- Your cloud save
- Your headquarters (clan) membership
- The messages you typed in a headquarters' chat
- Your leaderboard / match record
- Your friends list, friend requests, blocked players and friend code
- Friendly challenges and the list of players you met
- Headquarters invites you sent or received
Reports you sent about other players stay, with nothing that links them to you. Reports about you are deleted.
Real-player match records stay for the other player's history until their 90 days run out, but your account is taken off them and the list of your moves is deleted.
If you bought PREMIUM, the purchase record is kept for refunds and accounting, with your account taken off it.
Nothing tied to your account is left on our server afterward.
What stays
Your game on your own phone — it is a separate, local save and is never touched by this process.
Timeframe
Deleting in the app is immediate. A deletion requested by email is completed within 30 days.
Questions about what we store in the first place? See the Privacy Policy.